Loyalty Works Limited (“We”) are committed to protecting and respecting your privacy.
We may process the following data about you:
|What personal data might you supply to us?||How and why we process your personal data:|
|Account information: Information about you which relates to your, or your employer’s account with us. This information may include your name, your email address and your telephone and/or mobile number.||We will process this data to maintain your account with us, to provide our services to you, to communicate with you and to back up our database. The reason we process this data is to ensure the proper administration of your account and our business and, where you have entered into a contract with us, for the purposes of fulfilling our contract with you.|
|Registration Information: Information you provide when you register to use our services and when you report a problem with our website. The information you give us may include your name, address, e-mail address and phone number.||We will process this data so we can deal with your registration, or other communications or applications, or to address your query or concern. The reason we process this data is to ensure the proper administration of your registration and our business.|
|Transaction Data: If you redeem rewards through our services, you will need to provide certain information to us so that we can supply those rewards to you. The information you supply to us may include your name, your contact details and other information relevant to your transaction.||We will process that data in order to perform our contract with you and to fulfil the transaction. This is also our reason for processing the data (our legitimate interest).|
|Communication Data: If you communicate with us, we may process the information contained in your communication. This information may include your name and contact information, the content of your communication and any metadata our website generates where you communicate with us using the contact form available on our website.||We will process that information so we can correspond with you and keep records of such correspondence. The reason we are processing this data is to ensure the proper administration of our business (our legitimate interest).|
|Notification Data: Where you have purchased services from us, or where you subscribe to receive our email notifications and/or newsletters, we will process your data so that we can send such email notifications and/or newsletters to you. If you prefer not to receive such communications, please contact us at firstname.lastname@example.org||The legal basis for us processing this data is that you have consented to such processing.|
|Regulatory Data: We may process your data if we need to do so in order to comply with our legal and/or regulatory obligations, so that we can protect the vital interests of you or another natural person.||The reason we will process such data is to protect the vital interests of you or another natural person.|
1.2.1 With regard to each of your visits to our website we will automatically collect the following information:
1.2.2 To ensure we promote our services in a targeted manner, we may undertake profiling activities in relation to certain individuals, using information which is publicly available about such individuals in their professional (not personal) capacity. No automated decisions are made in respect of such profiling activity. This profiling enables us to determine those people and companies who may be most interested in our services. If you would like more information about these activities or you do not wish to be the subject of any profiling activity, please contact our data protection officer using the details below.
We use Google Analytics cookies on our website. This cookie is used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookie collects information in an anonymous form, including details about the number of visitors to our website, where visitors have come to the website from and the pages they visited.
Most web browsers allow some control of most cookies through the browser settings. If you want to know how to do this please look at the menu on your browser, or look at the instructions on www.allaboutcookies.org.
You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on our website.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gooptout.
Cookies use by this website
Below is a list of the cookies that this website uses along with an explanation.
|Cookie||Data collected by the cookie||How long this data is kept for||Who owns this data|
|Google Analytics is a service that helps us see how our website is being used. It gathers anonymous data and provides us with aggregated visitor statistics (such as the total number of visitors, how visitors interact with our website and how our website is found). These statistics are only ever used to improve how our website works.||2 years
3.2 – We may need to share your personal information with certain selected third parties including:
3.3 – We will also disclose your personal information to third parties in the following circumstances:
We will always try to ensure that your personal data is processed within the European Economic Area. In some circumstances this will not be possible. In circumstances where it is necessary for us to transfer your personal data outside the European Economic Area, we will only transfer such personal data to third parties where we have carried out due diligence on such third parties to ensure they will protect your personal data using similar standards and safeguards as we have. We will also have contractual provisions in place with such third parties to ensure your personal data is protected. Such contractual provisions will be based on the standard contractual clauses approved by the European Commission for the transfer of data outside the EEA or such other appropriate standards as are required from time to time by the European Commission or the UK Government. You consent to the transfer of your personal data outside of the EEA, as long as we comply with these requirements.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, and we will maintain appropriate technical and organisation measures to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Some of the specific measures we use to keep your personal data safe and secure include encryption technology, amongst other things.
7.1 – Under data protection laws you have the following fundamental rights:
7.2 – You can ask us to provide you with details of any personal data we hold about you. You may be required to pay us a fee for supplying this to you. Until 25th May 2018, this fee is £10. After 25th May 2018 you do not have to pay us a fee to access your personal data unless we believe your access request is unfounded, repetitive or excessive. In this case we may charge you a reasonable fee to access your personal data or we may decide not to comply with your request. We will notify you if this is the case. We will require you to provide appropriate evidence of your identity before we respond to your request. Typically this identification evidence will be a photocopy of your passport or photo driving licence, which a solicitor or bank has certified as being a true copy of the original and a copy of a recent utility bill detailing your current address.
7.3 – Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
7.4 – If you think that any of the data we hold about you is incorrect or inaccurate, you can contact us to correct such data. Please contact us at email@example.com for these purposes.
Our data protection officer can be contacted at firstname.lastname@example.org.
Loyalty Works, Unit 4, Moorfield Chambers, Yeadon, Leeds, LS19 7EA