Our people are at the heart of everything we do and our greatest asset. We are passionate about what we do and all have the same goal - to work with you, creating and delivering strong and successful loyalty schemes.
I oversee the whole organisation whilst handling its progression to keep us innovative and ahead of the game within the loyalty sector.
I head up Loyalty Works client service. I’m here to make sure our clients achieve what they set out to do when they partner with us to create and deliver their own personalised reward scheme.
I manage the sales team at Loyalty Works. My role includes the creation and implementation of the company's sales strategy to acquire new business and maintain existing clients.
I work very closely with our Account Managers across all clients, providing strategic support to identify opportunities to maximise reward scheme performance, and ensuring the team consistently deliver a first-class client service.
I work on making the scheme participants’ experience as positive as possible, so they get really involved in the incentives, spend more with our client and secure the rewards they want.
My clients are my priority. I develop strong relationships to ensure we do the very best for our clients, helping them achieve the results they want from their reward scheme.
I like to work closely with our clients, ensuring the successful delivery of their scheme as well as any added campaigns they use to promote their reward scheme. I ensure we keep the interests of our client and their end customers at the forefront of everything we do.
My task is to evaluate the effectiveness and behaviour of schemes. I analyse scheme performance and identify potential opportunities to maximise sales growth, enhancing scheme performance year on year.
I work with the end customers, making sure the scheme they are participating in works well for them. With my other scheme manager colleagues I feedback first-hand information to improve the schemes and their impact and success.
My role involves making sure the client’s schemes run smoothly, and that everything is working well for them. I feedback first-hand information on ways in which the schemes can be improved to ensure their continued success.
I work closely with client Account Managers to develop a scheme look and feel that fits with the client’s brand. Our creativity is designed to appeal to the end-customer as well, to help put across a compelling case for their involvement.
My role is to make sure that when the scheme issues its rewards it happens smoothly, providing a seamless experience for both the end customer and the client. The better the experience for the end-customer the more likely they are to keep spending in the scheme.
My role involves identifying sales leads, pitching our services to new clients and maintain a good working relationship with new contacts. I also work closely with the marketing team on delivering the goals outlined in the sales strategy.
I head up the business development function. I focus on understanding the needs and objectives of potential new clients, and creating a solution that will help them to grow faster.