Our Approach

Excellent service.
Excellent results.


Clients find working with us is easy – not just because we deliver the full service, but because of how we deliver it. We believe service that is anything other than excellent simply won’t do, so we have a set of values and a proven process that guide everything we do, every day, for every client.

When you work with Loyalty Works you will receive a very high level of service, tailored to your needs. To deliver and maintain such high service we developed our own code: RAISE.


RAISE is a framework for how we go about our work, providing all our colleagues with the standards and direction to deliver a great service for our clients and also for their customers that we deal with directly though our schemes.

Reliability

We really know what we’re doing when it comes to the trade distribution market, so we’ll soon get to grips with your particular business needs. We are very efficient and experienced at project management so you can trust us to keep everything on track.

Action

We use insight we have gained to identify new actions to drive performance improvement and continuously look for opportunities to improve scheme performance, often tailoring to your particular circumstances.

Integrity

We always do what we say we’ll do, and it will always be for the benefit of your business. You’ve no worries when it comes to commercial confidentiality… we’ll keep your customer data and any other information you share with us safe and secure.

Solution

Our loyalty schemes are tailored to address your particular business improvement issues with a solution based on our understanding of your market, the customers within it and our proven 4Sight model.

Effective

We focus on real results that drive business sales and profit growth. Using benchmarking data at the start of a scheme and performance measurement throughout means you’ll see clear and significant results that speak for themselves.

What our customers say

Nicholls Logo

"Loyalty Works created a scheme that did exactly what we wanted it to do. The results have been excellent. They understand our business and working with them is easy.” David Hebdon, MD, Nicholls

Our 4 Sight process

Contact our friendly team to find out how our loyalty schemes can benefit your business

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