Build better performance into your scheme with our range of flexible features. You can customise your scheme to suit your specific business needs, boosting overall performance.
Create email and SMS contacts to encourage participation, branch visits, ordering, and to keep in touch with customers – all key to improving your response rates and results.
You can automatically include customers for contact based on their own account’s activity or status, rather than general customer data set activity. Triggers such as periodic sales performance and progress will ensure you get the right message to the right people at the right time.
All customers should not be treated the same and with Loyalty Works they don’t have to be. Selective targeting lets you identify particular groups within your customer data and send them content specifically designed for them – whether that’s different reward levels, different targets or different levels of content.
Loyalty Works delivers over 660,000 targeted e-shots per year on behalf of our clients. E-mails are a core component of the communications programme.
Accurate customer data is an asset to your business. Our data cleansing process can be undertaken during the initial scheme customer recruitment & registration phase, ensuring your account database and contact details are up to date and accurate.
Up to date data is important:
Create and manage additional promotional components to your own scheme. Loyalty Works provides complete flexibility to do so, across a wide range of criteria:
Specify tailored reporting based on:
Your Loyalty Works scheme creates feedback results that you can use to inform strategic decision making. Ultimately, you can turn this information into a ‘roadmap for growth’ that is aligned to your business growth plans and competitive advantage. To build this we will work with you to review and assess your: